Returns & Exchanges
At Twilight & Co, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange within 30 days of delivery.
1
Initiate Your Request
Log into your account portal and select the order you wish to return to receive a pre-paid shipping label.
2
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
3
Ship It Back
Affix the return label to your package and drop it off at any authorized carrier location near you.
4
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing